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Privacy Policy

1 Registration of personal data

The Two Countries – One Destination tourism project, which operates under the Business Tornio, is responsible for the website. The website is called HaparandaTornio and we will call the corresponding party so in this document later. Your personal information is monitored by:

Business Tornio
Suensaarenkatu 4, Tornio
Business ID: 1508288-9

Contact person Noora Barria, Marketing Manager Two Countries – One Destination project,

2 Data Retention and Your Rights

The information we collect is stored in the European Economic Area. Your information is stored in the tourism project unit under Team Botnia Ltd. You have the right to request your information, deny direct marketing, request the correction of inaccurate information, request to delete your information (unless you are suspected of misusing our or other services)

We respect your personal information and will not disclose it to any third party unless specifically agreed or disclosed. More information about data protection and your rights at

3 Information stored and for how long

We retain the information we collect through the contact forms, through the chat service or otherwise through our conversation with the customer. The information usually includes name and contact information. We retain the information for the time being and will only delete it if the customer so requests.

4 Why we store and use your information

We want to develop our service for a more customer-friendly direction. We also want to serve and communicate to our visitors and customers about our services.

5 Name of the registry

HaparandaTornio general customer, marketing, communication and stakeholder register.

6 Use and disclosure of personal information

The register is used for HaparandaTornio’s customer, communication and marketing as well as stakeholder use. The register will not be passed on to a third party for any purpose.

7 Regular sources of information

The information is collected through forms on the HaparandaTornio website, which are filled in by the users themselves, as well as through separate campaign pages or competitions where the user fills in the form himself. Customer information is also collected by telephone, e-mail, contract or other similar means.

8 Cookies

By using the HaparandaTornio online service, you accept the use of cookies. The website collects information about users through cookies. Information based on cookies can be e.g. activities performed on the site, page visits, or information about the devices used by the user. Cookies are user-specific, but users cannot be identified unless the user has provided additional information, for example through forms. The user can influence the use of cookies himself through the settings of his own browser and / or by clearing the browser’s cookie data.

Our website also contains links to other sites and services. HaparandaTornio is not responsible for the privacy practices or the content of these external sites. Third parties may set cookies on a user’s terminal when a user visits our services to compile statistics on traffic to various sites.

More about cookies

9 Regular transfers or transfers of data

Information is not disclosed on a regular basis. The data will not be transferred to a third country or international organization.

10 Registry security principles

The processing of personal data is protected by adequate supervision. The staff is bound by confidentiality obligations.

11 Approval of the Privacy Statement

This Privacy Statement has been approved on an ongoing basis and reviewed on February 15, 2021.